CAD and PDM Support and Service with CIDEON Consulting⁺

Unbureaucratic help and ongoing support at a fixed price: that's what our CIDEON Consulting⁺ consulting and service subscription stands for. Find out more now about our service package and how we can support you in your day-to-day work in the CAD and PDM system.

What is CIDEON Consulting⁺?

CIDEON Consulting⁺ is a consulting and service subscription that ensures the most efficient use of your CAD and PDM solutions in the engineering process. This significantly improves the quality of your CAD data and engineering output. With our subscription model, you unleash your maximum potential in your daily work with your CAD and PDM systems.

As part of the CIDEON Consulting⁺ service package, hotfixes, essential adjustments and configurations are processed quickly. In this way, we help you to make progress without having to set budgets for change requests months in advance.

CIDEON Consulting⁺ means consulting, training, implementation, updates, support, customer care and much more – all inclusive.

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Daniel Pasing, Customer Success Manager

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Challenges in Daily Business

Do you want to maximize the potential of your CAD and PDM software, but repeatedly encounter the following challenges in your day-to-day work?

Complicated Engineering Work

Are you fully utilizing all the capabilities of your CAD or PDM system? Only those who know all the functions and advantages of the software solutions used will be able to develop the maximum potential for their company.

Shortage of Qualified Staff

Would you like to increase efficiency in engineering despite a shortage of qualified staff? In order to save resources across the entire value chain, optimally implemented software solutions are of the highest importance.

In-House Procurement Process

Is a time-consuming in-house procurement process slowing you down when it comes to spontaneous optimization plans? Bureaucratic obstacles often ensure that important software projects are either initiated late or not at all.

No Budget for Updates

Are the costs for software consulting and updates not included in your annual budget? Budgets are often defined so far in advance that it is almost impossible to carry out necessary system improvements at short notice.

No Improvement of Knowledge

Would you like to continuously develop your engineering team? Efficient operations can only be ensured if your employees are very familiar with the software used.

Benefits of CIDEON Consulting⁺

Our service package CIDEON Consulting⁺ offers you a wide range of added value for optimal operations in your CAD and PDM system. Discover the most important added values of the package:

Latest Software

With CIDEON Consulting⁺ you can be sure that your CAD and PDM software is always up to date and contains all the latest functionalities, without any bureaucracy in the procurement process.

Continuous Development

With our service package, you lay the foundation for the ongoing individual development of your software infrastructure and achieve an improvement in the quality of your operations.

Excellent Data Quality

With CIDEON Consulting⁺ we collaborate to improve your data quality through methodically standardized CAD models.

Full Scope of Functions

We help you to reduce your engineering workload by fully utilizing the functional scope of existing CAD & PDM systems. Automated PDM processes also reduce the administrative workload.

Single Point of Contact

CIDEON Consulting⁺ offers fast and personal “all inclusive service” with a central point of contact. Thanks to our Customer Care Team, you won't lose any time in the event of urgent problems.

Individual Development

The service package includes a training flat rate for our standardized software training courses (in the german language) for the personalized development of each individual team member.

CIDEON Consulting⁺ Offers Fast Support

With CIDEON Consulting+, we offer comprehensive support to help you get the most out of your CAD and PDM software. Our service package includes the installation of software, the implementation of important release updates and the configuration of software products. We provide first and second level support for quick assistance and offer you a training flat rate for all standardized software training courses in the german language.

FAQ about CIDEON Consulting⁺

CIDEON Consulting⁺ is a service package that offers consulting and support for everything related to CAD and PDM software. This includes software installations and configurations, the implementation of important release updates as well as first and second level support. In addition, we offer you a training flat rate for all standardized software training courses in the german language.

CIDEON Consulting⁺ offers various added values for daily work with CAD and PDM systems. These include:

  • Reduction of bureaucracy in the procurement process
  • Fast and personal "all-inclusive service" from our software experts
  • Consulting and service on a subscription basis at a fixed cost per year
  • CAD and PDM software is always up to date
  • One single point of contact
  • Ongoing individual development of your software infrastructure
  • Individual skills development for each team member through software training
  • Improved quality of deliverables

The following software products are included in the CIDEON Consulting⁺ service package:

  • Autodesk Inventor Professional​
  • Autodesk AutoCAD​
  • Autodesk AutoCAD Mechanical​
  • Autodesk Vault Basic​
  • Autodesk Vault Workgroup
  • Autodesk Vault Professional​
  • CIDEON Inventor Toolbox​
  • CIDEON Vault Toolbox​
  • CIDEON Vault ERP Interface​
  • PRO.FILE

The following services are not included in CIDEON Consulting⁺:

  • CAD and/or PDM implementation projects
  • Migration projects (PDM/CAD replacement)
  • Supply of software licenses
  • Individual programming (incl. updates of individual programming)
  • Travel costs and expenses

Related Software

Find out more about the software solutions associated with our CIDEON Consulting⁺ service package.

  • Autodesk Inventor
    Autodesk Inventor CAD software provides professional tools for 3D mechanical design, documentation and product simulation. Increase your efficiency with a powerful combination of parametric, direct, freeform, and rule-based design capabilities.
    Book now
  • AutoCAD
    AutoCAD is the world's leading design and documentation solution and "the" CAD software that is successfully used millions of times to create accurate 2D and 3D drawings.
    Book now
  • Autodesk Vault
    Autodesk Vault is data management software that lets you manage data creation, simulation, and documentation processes from design and planning.
    Book now
  • Inventor Toolbox
    The CIDEON Inventor Toolbox is an ultimate collection of valuable add-ons for Autodesk Inventor. Benefit as a designer from more efficiency and improved quality in your daily use of Autodesk Inventor.
    Book now
  • Vault Toolbox
    Die CIDEON Vault Toolbox ist eine Sammlung wertvoller Add-ons für die Autodesk Vault Workgroup und Autodesk Vault Professional.
    Book now
  • VAULT - ERP Interface
    The CIDEON Vault-ERP interface enables automated information sharing during the product development process as well as across the entire product life cycle.
    Book now
  • PRO.FILE
    PRO.FILE is a PDM solution that is tailored to German medium-sized businesses and impresses with its simple configurability.
    Book now

CIDEON Trainings

CIDEON training courses offer you a wide range of practice-oriented seminars in the form of software training courses in the areas of CAD, CAM, PDM and PLM. Expand your user knowledge to benefit even more from your software, avoid errors and further increase the quality of your work.

Discover the CIDEON Trainings

Our Added Values

CIDEON advises and supports companies in optimizing their product development processes - from conception and engineering to manufacturing and service. We stand for:

Decades of Expertise

Rely on decades of practical knowledge in system integration and process consulting. CIDEON understands your business challenges in digital transformation and supports you with unique solutions along the entire value chain.

Customized Engineering

Benefit from customized solutions with CIDEON software and interfaces. Integrative, powerful and perfectly tailored to your individual requirements in day-to-day business.

 

End-to-End Process Consulting

Transform your digital requirements into corporate (added) value. We simplify your processes, map them digitally and make them economically viable - across functions and divisions throughout the entire product development process.  

International Cooperation

Place your trust in a strong group of companies. CIDEON is part of the family-run, globally active Friedhelm Loh Group and is guided by the principles of customer-focused and sustainable corporate management. 

Partners

CIDEON Support

Quality, speed and reliability in engineering play a crucial role in your success. All-round services are therefore as important as committed specialists and powerful software.

CIDEON Support gives you quick and easy answers to your questions, detailed information about products and solutions, and helpful tips and tricks.

Managed Services take us one step further: This service enables us to maintain an overview of your CAD/PDM/PLM environment and thus ensure your software's long-term operational reliability. You can then always be sure that your systems are always up to date and operable.

Contact

Learn more about our products and services.

+49 89 9090030
info@cideon.com
Contact CIDEON

Contact CIDEON